With over 7 years of experience, my goal is to bring consumer quality software experience to the enterprise. Currently, I consult for a Nigeria-based startup on the UX design of an AI-based app to improve education in Africa by connecting college students through digital story-telling about learning experiences.
At IBM, I have helped product teams understand what personalized experience means for enterprise users, crafted UX/UI prototypes, and evaluated design decisions for mobile, cloud, and cognitive solutions. My work has shaped solutions in e-health design, future work design, enterprise data science, ethical social robotics, cloud services compliance monitoring, recommendation services for business travel, and personalized life-long learning.
I’m motivated by the question of how to design effective and delightful user experiences to support businesses struggling to fit smart technologies to people’s everyday lives, systems and processes. At a time when the measure of algorithms is no longer based solely on their functional effectiveness, but also upon their ability to mind and even empathize with us, I’m excited by the question of how to create optimal and personalized experiences to support the user. Do conventional usability goals still apply?
I was educated in Nigeria and the UK, and hold a PhD in Human-Computer Interaction from the University of Liverpool.