Over 7 years of experience in user research and data analytics with the goal of bringing consumer quality software experience to the enterprise.
In my current work, I help my teams understand what a personalized mobile experience is like for enterprise users and evaluate the design decisions of our cognitive mobile solutions. Overall, my work has been applied to e-health services, future work design, collaboration in enterprise data science, cloud services compliance monitoring tool design, recommendation services for business travel, and personalized e-learning solutions.
I’m motivated by the question of how to design effective and delightful user experiences to support businesses struggling to fit smart technologies to people’s everyday lives. At a time when the measure of algorithms is no longer based solely on their functional effectiveness, but also upon their ability to mind and even empathize with us, I’m excited by the question of how to create optimal and personalized experiences to support the user. Do conventional usability goals still apply?
I was educated in Nigeria and the UK, and hold a PhD in Human-Computer Interaction from the University of Liverpool.